Pig Belly Entertainment FAQs
Learn More About Our Company
Frequently Asked Questions
A. The time period for your drop rental varies. For backyard parties, rental items are USUALLY dropped off on Fridays and picked up on Mondays. Your rental item is not guaranteed for the entire weekend depending on our schedule and weather. Please talk to our staff about an additional fee to guarantee your item for the entire weekend.
A. If you would like the equipment to be placed in a specific location, it is best to be home at time of delivery, or tell us where you would like us to set up beforehand. As long as we have access to the set up location and access to power, it is not necessary for you to be home at time of delivery or pick up.
A. The area where you would like the inflatable set up should be free of dog poop, garbage, branches, large rocks, etc., and there should be access to a power supply within 50 feet.
A. Pig Belly Entertainment offers a wide selection of inflatables and other equipment. We have many Airbounces, Combination jump/slides, Slides, Obstacle Courses, Dunk Tanks, Extreme Attractions, Team Activities, Backyard Games, Tents, tables & chairs and much more!
A. We can set up most of our inflatable equipment indoors, provided that the ceilings are tall enough (gyms, auditoriums, large halls, etc.). We also have equipment that can be set up indoors, such as our Low-Profile Airbounce, as well as our carnival games, electronic games, bowling lanes, roller rink, and more!
A. We drop off equipment throughout Western New York, and travel to Ohio, Pennsylvania, New England, New York and more for college and corporate events.
A. We recommend that you reserve your equipment as soon as you have a date as we cannot guarantee that we will have the pieces you want available if you book too close to your event date.
A. As long as it is permissible at that location, we can set up our equipment. Pig Belly Entertainment is not responsible for obtaining necessary permits or paying any additional fees that are required by the venue. If there is not sufficient power at the location, Pig Belly Entertainment can provide fueled generators when rented ahead of time.
A. Drop times and pickups will vary depending on our schedule. If you would like a more exact time please call us at (716) 741-1500.
A. Setup time depends on the piece. Airbounces and Combination Pieces can be unrolled, inflated, and staked within 20 minutes, while larger inflatables such as obstacle courses can take between 30 and 45 minutes depending on yard access.
A. As a customer, you are responsible for ensuring that the equipment can be easily brought to the set-up location and that you have enough power to run your rental equipment. For pieces that are not staffed by Pig Belly Entertainment, the customer is responsible for supervision of the equipment to ensure that the safety guidelines are being followed.
A. The inflatable will flatten out your grass. However, short-term use should cause no damage to your yard.
A. Pig Belly Entertainment is insured. Proof of insurance is available upon request.
A. We can set our equipment up on grass, dirt, asphalt and concrete. If you would like our equipment to be set up on gravel or a rocky surface, please let us know beforehand as we will need to put down tarps to protect our equipment.
A. Please call us right away and we will do our best to accommodate you.
A. Mechanical pieces (mechanical bulls, Meltdown, etc.) cannot be operated in the rain. All inflatable equipment should not be operated in winds exceeding 15 mph. If your event must be cancelled or postponed due to weather, please contact us immediately at (716)-741-1500.
A. Set-up and take-down is included in quoted prices. There will be a delivery fee for locations that are a distance over 20 miles from our office.
A. We bring cleaning equipment with us each time we drop off a piece to ensure that everything is clean so that you can enjoy your rental. We appreciate your help in cleaning our equipment as well if it becomes full of debris (grass, leaves, etc). If it rains during your rental period, we request that you inflate the piece so that it may dry out.
A. The blower must remain on the entire time the equipment is in use. If the blower is unplugged or turned off, the piece will begin to deflate.
A. If you do not have enough power to run your equipment, fueled generators can be rented.
A. We accept all major credit cards, cash, or check. The 60% deposit must be paid by check or credit card. Final payment is due 7 days prior to the event.
A. Pig Belly Entertainment does require a deposit of 60% of the total cost to reserve the equipment for your event.
A. The dimensions of all our equipment can be found on our website underneath the description of each piece. If you have any questions regarding the size of certain pieces feel free to give us a call at (716) 741-1500, or send an email to [email protected].
A. If you need to cancel your event please call us immediately at (716) 741-1500.
A. As a renter, you are not responsible for normal wear and tear of our equipment. If you notice any loose seams or small holes, don’t worry, this will not affect the inflatable’s ability to hold air, but do let us know so that we can make repairs. However, if damage occurs due to improper use of the equipment or disregard of the safety instructions, you will be responsible for the full cost of repair, and if the damage is irreparable, you will be charged for the full cost to replace the item.
A. The best way to find out pricing of our equipment is to give us a call at (716) 741-1500, or send an email to [email protected]. You may also request quotes through our website. Please include the date, time, and location of your event, and for which pieces you would like pricing.
A. Smaller pieces may be wheeled in on carts. In order to get larger pieces into backyards we may need to use a machine which can fit through a 4 foot gate. Please give us a call at (716)-741-1500 for more information.
A. Smaller inflatables can be brought in on carts. However, larger pieces may require the use of a machine. Please give us a call at (716)-741-1500 for more information.
A. Each blower will require a separate circuit. It is likely that two outlets that are near each other are on the same circuit. The best way to ensure that outlets are on a separate circuit is to take a look at your breaker box.
A. The customer is responsible for hoses running to the water inflatables. Any hosing within the piece is provided by Pig Belly.
A. The customer is responsible for filling the dunk tank. Depending on water pressure, it will take at least 45 minutes to fill a dunk tank.